• Flexibility of cancelling your booking anytime before the hotel check-in time
• Full refund up to ₹25,000 per booking or actual cancellation penalty levied by the hotel, (whichever is lower) upon cancelling the booking 

Yes, ClearChoiceMax is a paid service. Pricing starts at ₹49. You can view the actual fee on the respective hotel’s rate plan at the time of booking. This fee is non-refundable  with an exception of when the cancellation is made by the hotel itself. 

• A customer must opt-in to the ClearChoice Max plan at the time of booking. The benefit is available to all such bookings made by a primary passenger, who is an Indian resident and above 18 years of age & booking for his personal travel. The primary passenger can have any number of co-travelers.
• Coverage is valid only on hotel bookings (domestic & International) made on Cleartrip.com (mobile or web applications) with ClearChoiceMax as an opt-in at the time of booking

• All hotel bookings, where customer has opted for ClearChoice Max on Cleartrip are covered
• ClearChoice Max covers the complete cancellation penalty levied by the hotel or a maximum of ₹25,000 (whichever is lower)
• Bookings made within the booking window of 1 day prior to check-in to 90 days prior to check-in are covered

• Hotel bookings made by Indian nationals under the age of 18 Years, or booking/s made on someone’s behalf (B2B Bookings) 
• Bookings made from outside India are not covered
• Bookings with same day check-ins and bookings with check-in after 90 days are not covered
• ‘No Show’ bookings shall not be eligible for the claim
• Cancellations due to calamity, not necessarily declared by the appropriate governing body
• Cancellations made after the check-in time of the hotel are not covered
• Cancellations made after the customer checks in at the hotel are not covered
• Cancellation of the trip either wholly or in part done at the instance of the common carrier/ public carrier or by the hotel, Air Transport Authority or any government body.
• Bookings made with intent of cancellation shall not be eligible for claim under the cover. Intent here means multiple bookings for overlapping dates & configuration made by the same customer or a trend of bookings for a specific hotel which are cancelled repeatedly
• Promotional wallet money is non-refundable
• Cancellations forced because of bounced bookings or check-in denials by the hotel or failure of the hotel to discharge the booking are not covered.
• In case of amendment requests, ClearChoice Max benefits will be removed from the booking
• The ClearChoice Max fee collected from customers will be non-refundable with the exception of when the cancellation is made by the hotel itself. 

• The ClearChoice Max service fee can vary based on multiple internal parameters (date of check-in, number of travellers, type of cancellation policy, etc ) leading to different prices for different itineraries.

• Bookings must be cancelled on Cleartrip.com (mobile or web applications) just before the hotel check-in time on the date of the check-in to claim the refund. For International bookings, the hotel’s local time is considered for cancellation. Once cancelled, the claim will be automatically processed & refund will be credited to the original payment method.

• Post a ClearChoice Max booking is cancelled. Once the refund request is approved, it will be processed within 48 hours. Amount will be reflected in the customer’s bank account within 7 working days. Other Cleartrip discounts will remain non refundable.

• Penalties levied by the hotel during cancellations is calculated by applying hotel’s original cancellation policy on hotel’s booking charge [Hotel base fare + taxes – supplier discount (if any)]
• This penalty would be covered under ClearChoice Max up to a limit of ₹25,000